Shipping Policy

At Nageena Ayurvedic Pharmacy, we are committed to delivering your order safely and on time. Here’s everything you need to know about our shipping process for Sukoon Oil and other products.

Shipping Locations
We currently ship across India. If you’re unsure whether we deliver to your location, please contact us before placing your order.

Processing Time
– Orders are usually processed within *[mention your timeframe, e.g., 1-2 business days]* after payment confirmation.
– Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time
– Delivery typically takes *[mention your delivery timeframe, e.g., 5-7 business days]* depending on your location.
– For remote areas, delivery may take a little longer.

Shipping Charges
– Free Shipping: We offer free shipping on orders above [mention threshold, e.g., ₹500].
– For orders below this amount, a flat shipping fee of [mention amount, e.g., ₹50] will apply.
– Shipping charges, if any, will be displayed at checkout.

Order Tracking
– Once your order is shipped, we’ll send you a tracking link via email or SMS.
– You can use this link to check the delivery status of your order.

Incorrect or Incomplete Address
– Please make sure your delivery address is accurate.
– If the address provided is incorrect or incomplete, delivery may be delayed or fail. We are not responsible for orders lost due to incorrect addresses.

Delays and Issues
While we strive to ensure timely delivery, delays may occur due to:
– Natural disasters, strikes, or unforeseen circumstances.
– High order volumes during festive or promotional periods.

In such cases, we will keep you informed and work to resolve the issue as quickly as possible.

Damaged or Missing Items
– If your order arrives damaged or with missing items, please contact us within [mention timeframe, e.g., 24-48 hours] of delivery.
– Share clear photos of the damaged package or product, and we’ll resolve the issue by offering a replacement or refund as appropriate.

International Shipping
Currently, we do not offer international shipping. Stay tuned as we expand to serve customers worldwide.

Contact Us
If you have any questions or concerns about shipping, feel free to reach out to us:

– Email: nageenasukoonoil@gmail.com
– Phone: 982302399
– Address: 181, Attar Wala Compound, Near Apsara Talkies, Kalyan Road, Bhiwandi

We’re here to ensure your experience with Sukoon Oil is smooth and hassle-free. Thank you for choosing Nageena Ayurvedic Pharmacy!